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Double Good Phone Numbers and Emails

Customer Service Number:

  • (630) 568-5544
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Double Good Emails:

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Media
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Double Good Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Double Good Customer Service is rated at 3.6 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    89% phone 11% email
  • The best phone number to call Double Good is 6305685544.

  • The longest wait times are on Wednesday, while the shortest are on Saturday. The average call time is 4 minutes.

  • Be prepared for the call as Double Good may ask you for the following information to identify you as a customer: phone number or order id or tracking no.

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How to Contact Double Good?

Most Popular Number:

(630) 568-5544
Total calls: 173 Issues resolved: 13 Last call: Dec 5, 2025

Double Good customer service phone number is 630-568-5544. Call this line to get general information about the company, fundraising opportunities, curated collections, get help with your order management and billing, and more. Professional customer care agents are always ready to help customers and resolve their issues in the best possible way.

In your request is not time-sensitive, consider contacting the company via email. Double Good email address is help@doublegood.com. To contact the corporate PR departments and address press and media inquiries, shoot a note to press@doublegood.com. As an option, you can also message Double Good customer service on social media platforms including Facebook, Instagram, LinkedIn, and Twitter.

Double Good headquarters is based in Illinois. Double Good address for head office is Double Good Technologies, LP, 16W030 83rd Street, Burr Ridge, Illinois 60527, United States. To reach out to the company via regular mail, send your letters to the corporate office.

Double Good customer support operates during normal business hours. The support agents can be reached via phone, email and social media platforms. Double Good hours of operation can change during the holidays, so contact the customer care team in advance to get updates on the holiday schedule changes.

Double Good website gives customers an opportunity to get help from the virtual assistant. To use a chatbot, go to the “Contact Us” page and then click the “Take me there!” button at the bottom of the page. All you need to do is click the message-shaped button in the lower right corner of the page and the chatbot will be ready to help you right away.

PissedConsumer Club

Contact Information

Double Good Website:

Double Good Help Center:

Corporate Office Address:

Double Good Technologies, LP
16W030 83rd Street
Burr Ridge, Illinois 60527
United States

Double Good Customer Service Reviews

3.6 / 5
Good
Sharise W Naa
Never again

Horrible I will never order from them again no support at all . No response .

From1-10 Ill give 2. An thats only for the popcorn.

Beauden Fit
I didn't recieve my order
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

I didn't recieve my order.
They said was delivered and it wasn't there. Appreciate they time they said it was delivered.

Burrel Mwo
Order wasn't received
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

It was taken care of by the customer service representative. He gave me details of my order. I have it...great customer service was rendered unto me...Kettle flavor is my favorite

Viggo Iye
Satisfied popcorn lover
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

Everything was handled expeditiously! Thank you, I will continue to order and most definitely tell my friends!

Summary of Double Good Customer Service Calls

173 TOTAL
CALLS
04:28 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Double Good?

Shipping and Delivery Question:

  • “Did not receive order yet”
  • “Got a package I didnt order”
  • “I did not receive my complete order”

Request for Information Question:

  • “Helpo”
  • “Help my payment”
  • “About my order”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Cancellation”
  • “Canceled order”

Return/ Replace Question:

  • “Change my order”
  • “Incorrect order”
  • “NEED TO CHANGE GOAL AMOUNT”

Product/ Service Question:

  • “Setting up my shop which starts tomorrow”
  • “Setting up my pop up shop which starts tomorrow”
  • “A purchase was made money taken out of the account and it’s not listed on the page of purchase”

Account Question:

  • “Code”
  • “It's not letting me create a account”
  • “One of the member for AMAZING GRACE PRAYER MINISTRY”

Payments and Charges Question:

  • “Deposit info”
  • “Credit for popcorn has not been received”
  • “Direct deposit date changed we need it sooner”

Refund Question:

  • “Refund”
  • “I want a refund since I can’t get any info ion my order”

Employment Question:

  • “1099”

Other Question:

  • “To find my popcorn’s order”
  • “To inquire about the Home on the Ranch Popcorn”
  • “Wuestion that was not answered in the chat”

Compare Double Good Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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